Collobos Software

Support

Customer Feedback for Collobos

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Knowledge Base

  1. The Important Stuff →

    1. Disclaimer/s and info you should know

  2. FingerPrint 1 and 2 →

    1. Get Started
    2. System Requirements/Current Release
    3. Considering Changing your OS/environment
    4. Managing Activation w/FingerPrint 2
    5. How to License

  3. How do I...? →

    1. Set-up/try FingerPrint?
    2. Scan & OCR
    3. Find my Systray/TaskBar
    4. Uninstall / Reinstall PC
    5. Uninstall / Reinstall Mac

  4. I can't see printers on my iOS - Local Multicast →

    1. I see printers on one of my devices but not the other
    2. Troubleshooting Tips
    3. Bonjour Browser

  5. I can see printers on my iOS, BUT... - Local Multicast →

    1. "Printers Offline"
    2. I Renamed a Printer
    3. Is your ink low?
    4. Multicast is critical
    5. Troubleshooting Tips

  6. I can print BUT... →

    1. Font/Sizing is wrong
    2. I can't format the print job
    3. I can't print from a particular App
    4. I get a "PS Error" and a blank page
    5. only prints to Manual Tray

  7. FingerPrint Troubleshooting →

    1. Computer Says "Connecting to FingerPrint"
    2. Can't Find Shared/Networked Printers
    3. Computer to Computer Printing not supported
    4. Duplexing Unchecked as Default
    5. FingerPrint window remains open

  8. Printers - Virtual →

    1. FAQ

  9. Firewall Troubleshooting →

    1. Additional Configuration - PC
    2. All Firewalls
    3. AVG
    4. CA - Total Defense
    5. McAfee

  10. Routers, WAP's, & Range Extenders →

    1. Router Basics
    2. Access Points and Range Extenders
    3. Multicast is critical
    4. Actiontec - Verizon FIOS
    5. AirPort Extreme

  11. Security and Managing Visible Printers →

    1. Access Control List, Add User - Mac's
    2. Access Control List, Add User - PC
    3. Managing Visible Printers
    4. Security/Access Control Lists (ACL's) to a Printer

  12. Support / Resources →

    1. About Support
    2. Why you may not have heard from Support
    3. Printing Software Support

  13. Specific Printer Help →

    1. Printers needing reinstall of updated drivers
    2. Canon Pixma MG6120
    3. HP Photosmart Premium 309a
    4. Brother HL 5370DW
    5. Epson WorkForce 1100

  14. Testimonials →

    1. Alan
    2. Andrew
    3. Annika
    4. Brian
    5. Dan

  15. All articles →

    1. Disclaimer/s and info you should know
    2. Computer Says "Connecting to FingerPrint"
    3. Font/Sizing is wrong
    4. FAQ
    5. Access Control List, Add User - Mac's
    104 articles →

Feedback and Knowledge Base

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